UK No.1 Hoverboard Segway Shop
Customer Service Line: 0121 7070070

Warranty

Nexgboard Swegway hoverboard is a fantastic and absolutely fun device to have and we want you to buy it with full peace of mind with the knowledge that all Swegway hoverboards available on NEXGBOARD.CO.UK website are protected with a 12-month warranty.

What is covered under warranty?

  • Electrical malfunctions
  • Manufacturing faults relating to the casing, chassis, and wheels (does not include general wear and tear and damage caused by impact or dropping)


What is not covered?

  • General wear and tear
  • Scratching to the outer casing
  • Damage to the hardware, electronics or casing caused by impact
  • Damage to the hardware, electronics or casing caused by dropping the board
  • Any damage caused by collision or accident during use

Finally, please note that regardless of whoever is at fault, our customer service representative is fully authorised to solve our customer’s problem with focus customer’s interest first.

Want to reach out to us?

    1. Call our Customer Service on 0121 7070070 during 11:30 am to 07:00 pm. Please have your order number to hand before calling
    2. Email: [email protected] – Please include your name, order number, and your contact number.
    3. You can also get in touch with us on our Facebook Page