UK No.1 Hoverboard Segway Shop
Any question? Contact us at [email protected]

Frequently Questions

IF I ORDER TODAY WHEN i WILL RECEIVE MY NEXGBOARD?

IF YOU ORDER BEFORE 3:30 P.M ON MONDAY TO THURSDAY YOU WILL RECEIVE THE NEXT DAY.

IF YOU ORDER AFTER 3:30 P.M ON MONDAY TO WEDNESDAY YOU WILL RECEIVE IT THE DAY AFTER.

IF YOU ORDER AFTER 3:30 P.M ON THURSDAY AND BEFORE 3:30 ON FRIDAY YOU WILL RECEIVE IT ON MONDAY UNLESS YOU SELECT SATURDAY OR SUNDAY DELIVERY WHICH INCUR SURCHARGE.

IF YOU ORDER AFTER 3:30 P.M ON FRIDAY, SATURDAY AND SUNDAY YOU WILL RECEIVE IT ON TUESDAY.

HOW CAN I GET SUPPORT

PLEASE SEND EMAIL TO [email protected] EXPLAINING THE PROBLEM WE WILL REPLY AS SOON AS POSSIBLE WITH SOLUTION, PLEASE REMEMBER TO MENTION YOUR CONTACT TELEPHONE NUMBER IN CASE WE NEED TO CONTACT YOU.

ARE THE NEXGBOARD REALLY SAFE?

YES, ABSOLUTELY BECAUSE THEY HAVE BEEN TESTED AND APPROVED BY U.K TRADING STANDARD.

IS THERE ANY WARRANTY?

YES, IT IS FOR FULL 12 MONTHS WARRANTY BUT IT IS LIMITED WARRANTY AS FOLLOW:

  • THE BATTERY IS COVERED FOR 6 MONTHS
  • THE CHARGER IS COVERED FOR 12 MONTHS
  • INTERNAL PARTS AND MOTORS 12 MONTHS

HOWEVER DAMAGE TO THESE PARTS DUE TO ACCENDANTAL, STUNT, HEAVY IMPACT, WATER, MUD, SAND AND GRASS IS NOT COVERED.

NEED A SUPPORT?

We will answer you within 48 hours (Monday-Friday)

CREATE A TICKET

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(+44) 0121 7070070

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https://nexgboard.co.uk

One Comment

  • michellewalters0 says:

    Hi we are interested in the duel hoverkarts but unsure if will be suitable are there any pictures or videos of people using them to give us some idea. Thanks

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